FAQ
Common questions, answered before the consultation.
A short guide to service scope, pricing, scheduling, and safety basics.
Service
What is included?+-
Mother recovery support, newborn care, meals, light household reset, and basic parent guidance.
Do you offer live-in and daytime care?+-
Yes. Availability depends on area, schedule, and care needs.
Can you support twins?+-
Yes. Twin care may require adjusted staffing and fees.
Pricing and booking
How is pricing decided?+-
Pricing depends on duration, care style, area, and added requests. We clarify this after consultation.
When should I book?+-
We recommend at least four weeks before the due date when possible.
Can I change or cancel?+-
Yes. Terms depend on timing and the agreement details.
Safety
What happens if the baby is sick?+-
We notify the parent immediately and prioritize 911 or hospital guidance in emergencies.
How are caregivers matched?+-
We match by experience, area, schedule, and family requests.